Medical Imaging in KY | Frankfort Regional Medical Center
Diagnostic Imaging • Frankfort, KY
Ratings by platform
- TrustReviewers.com: 3.6 out of 5 stars (208 reviews)
- U.S. News & World Report: 2 out of 5 (Not specified (Patient Experience Score))
What patients say
Patients praise
- Professional and polite clinical staff during specific procedures
- Efficient and organized clinical care once admitted or processed
- Specialized services such as diagnostic imaging and endoscopy are generally considered effective
Common complaints
- Difficulties with appointment scheduling and administrative communication
- Concerns regarding billing practices and transparency
- Reports of inattentive staff or poor responsiveness in certain departments (e.g., ER)
- Privacy concerns regarding facility layout
In patients' words
"I would just suggest that folks in registration know what to say when someone calls to schedule a virtual colonoscopy... I finally did get scheduled, and once I got there, my husband and I appreciated the friendly employees, layout of the hospital, and excellent care for the virtual colonoscopy."
— LocalityBiz User Review"It's the absolute worst hospital I've ever had the pleasure of visiting. The staff and doctors are inattentive and will outright ignore you."
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