Frankfort Pediatrics
Pediatrics • Frankfort, KY
Ratings by platform
- Norton Children's Medical Group - Frankfort (Dr. Robert A. Blair profile): 4.9/5 stars (39 ratings, 9 reviews)
- Norton Children's Medical Group - Frankfort (Casey L. Potter, APRN profile): 4.9/5 stars (47 ratings, 16 reviews)
- Norton Children's Medical Group - Frankfort (General): 4.8/5 stars (38 ratings)
- Frankfort Pediatrics (Cumberland Family Medical Center): 4.6/5 stars (10 reviews)
What patients say
Patients praise
- Knowledgeable, compassionate, and attentive pediatricians and nurse practitioners
- Friendly, caring, and professional nursing and support staff
- Ability to schedule appointments promptly, including same-day sick visits
- Providers who take the time to listen to parents' concerns and connect emotionally with children
- Welcoming and warm office environment
Common complaints
- Variable wait times for appointments
- Frustration with check-in processes and lack of communication from front desk staff
- Concerns regarding hygiene/safety protocols, specifically mixing sick and well children in the same area
- Reports of occasional unprofessional conduct by some administrative staff members
In patients' words
"Dr. Blair is the best pediatrician we have ever had the pleasure of knowing. He not only checks them out physically but he was emotionally available and make connections with her that most others don't."
— Norton Children's Medical Group - Frankfort patient review"I am thankful for the time Casey took to listen to the concerns I had. I felt heard, and she took the actions I was hoping for."
— Norton Children's Medical Group - Frankfort patient review"The staff members were extremely professional and friendly. The pediatrician was attentive and addressed concerns. I hardly write reviews but this facility deserves ten stars."
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