UCHealth Behavioral Health Unit
Behavioral Health • Fort Collins, CO
Ratings by platform
- Yelp
What patients say
Patients praise
- Behavioral health unit exists at Poudre Valley Hospital for adults and adolescents with mental health and substance abuse issues
- Nurse communication reported as a strength in HCAHPS-derived data
- Some reports/ratings indicate more positive experiences than negative overall (e.g., high share would recommend)
Common complaints
- Patient complaints about being dismissed/unheard and poor communication (Yelp snippet)
- Long ER transfer/wait times for psychiatric patients (over 4 hours for most; 10+ hours for many)
- Issues reported around psychiatric care logistics/medication access (MedicalRecords snippet)
- Negative experiences in behavioral health reviews mentioning dismissal/belittling and concerns about professionalism/safety (Birdeye snippet)
- Overall experience signals not uniformly positive (mixed sentiment)
In patients' words
""The ER doctor spoke over me. Dismissed me. Did not read my chart.""
— Yelp review snippet for UCHealth Poudre Valley Hospital""The nursing staff ... were not willing to speak to Dr on call to send in my son’s medication.""
— MedicalRecords.com snippet mentioning PVH psychiatric care medication access issue""I left this appointment feeling dismissed, blamed, and deeply concerned...""
— Birdeye review snippet for UCHealth Mountain Crest Behavioral Health CenterMore clinics in Fort Collins
Larimer County Behavioral Health Services
Patients praise: Commitment to community-informed decision-making through advisory groups · Active stakeholder engagement processes to identify and prioritize behavioral health needs.
Allura Skin, Laser & Wellness Clinic
Patients praise: professional, knowledgeable, and friendly staff · personalized care and attention to client needs.
Xanadu Med Spa
Patients praise: professional and knowledgeable staff · welcoming and friendly environment.
UCHealth Internal Medicine and Pediatric Care Clinic
Patients praise: Attentive, caring, and knowledgeable physicians · Friendly and efficient front desk and support staff.
My ObGyn
Patients praise: Patients report feeling heard, cared for, and well-supported during pregnancies · Doctors and staff are described as knowledgeable, professional, and attentive.
Jason Merritt MD
Patients praise: good management of chronic kidney disease · recipient of Outstanding Patient Experience Award 2026.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Behavioral Health clinics, or filter by state and specialty to compare patient ratings.