Behavioral Health Services | Larimer County
Behavioral Health • Fort Collins, CO
Ratings by platform
- Birdeye (UCHealth Mountain Crest): 3.5/5 stars (210 reviews)
What patients say
Patients praise
- Commitment to community-informed decision-making through advisory groups
- Active stakeholder engagement processes to identify and prioritize behavioral health needs
- Ongoing investments in multi-year funding for workforce development, system navigation, and co-located services
Common complaints
- Concerns about staff professionalism, lack of compassion, and dismissive attitudes towards patients
- Difficulties with accessing appointments, including long wait times and unresponsive communication
- Frustration with administrative processes, unclear directions, and lack of accommodation for those with disabilities
- General dissatisfaction with the broader mental health service system, including experiences with layoffs and facility accessibility
In patients' words
"I left this appointment feeling dismissed, blamed, and deeply concerned not just about the interaction itself, but about the safety and professionalism of the care provided."
— Birdeye (UCHealth Mountain Crest review)"If you have a disability, this place does not care about you or your mental health struggles."
— Rehab.com (Mountain Crest review)More clinics in Fort Collins
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