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Hematology/Oncology at Fontana Medical Center - Kaiser Permanente logo

Hematology/Oncology at Fontana Medical Center - Kaiser Permanente

OncologyFontana, CA

★★★☆☆2.9/52,173 reviews across 4 platforms

Ratings by platform

  • Healthgrades (Dr. Thomas Fong): 5.0/5 (1 review) (1)
  • Healthgrades (Dr. Charlie Yang): 3.8/5 (4 reviews) (4)
  • Birdeye (Kaiser Fontana Medical Center): 3.3/5 (1,496)
  • Yelp (Kaiser Fontana Medical Center): 2.1/5 (672)

What patients say

Patients praise

  • Compassionate and knowledgeable care from specific hematologist-oncologists
  • High-quality nursing staff noted in hospital-wide reviews
  • Doctors described as advocates who explain conditions clearly

Common complaints

  • Long administrative processes for billing and refunds
  • Mixed experiences with wait times and appointment scheduling
  • General concerns regarding overall hospital patient experience ratings across various platforms

In patients' words

"Dr. Yang explained my NHL to me in terms I could understand. I feel that he has truly been my advocate. He has been persistent, consistent and truthful with me..."

Healthgrades (Dr. Charlie Yang) review

"Love our doctor the nurses are great my biggest complaint is how long it takes to get a refund."

Birdeye (Kaiser Fontana Medical Center) review

"Kaiser Fontana is a really good Hospital, I was just hospitalized there for a week & all the nurses were top notch !!!"

Yelp (Kaiser Fontana Medical Center) review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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