Neurology at Fontana Medical Center - Kaiser Permanente
Neurology • Fontana, CA
Ratings by platform
- U.S. News & World Report (Dr. Peyman Andalib): 4/5 (18)
- Healthgrades (Dr. Peyman Andalib): 1.7/5 (6)
- WebMD (Dr. Francisco Torres): 4.5/5 (7)
- WebMD (Dr. Allen Nielsen): 4/5 (10)
- Healthgrades (Dr. Yujian Guo): 1/5 (2)
- Vitals (Dr. Allen Nielsen): 4.4/5 (not explicitly stated)
What patients say
Patients praise
- some neurologists noted for being knowledgeable and personable
- appreciation for clear explanations of symptoms and conditions by certain providers
- convenience of Kaiser Permanente's integrated system including online management and advice nurses
Common complaints
- long wait times for appointments and at the facility
- reports of dismissive, rude, or unprofessional bedside manner by some neurologists
- concerns regarding lack of follow-up or being passed between doctors without explanation
- frustration with administrative processes, specifically billing and refund delays
- perceived inadequate diagnostic attention or treatment for complex/chronic nerve pain
In patients' words
"Passes you off to other Dr’s without explanation. Very dismissive."
— WebMD Review (Dr. Allen Nielsen)"She does not listen to her patients, nor does she ask the appropriate questions to successfully diagnose her patients. She extremely rude and inconsiderate."
— Healthgrades Review (Dr. Yujian Guo)"Dr Nielsen listens and explains what is happening to me with my MS symptoms. He really takes time to listen and care!"
— Vitals Review (Dr. Allen Nielsen)More clinics in Fontana
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