Internal Medicine at Fontana Medical Center - Kaiser Permanente
Internal Medicine • Fontana, CA
Ratings by platform
- Vivian Health: 3.7/5 stars (52 reviews (Vivian Health))
- Birdeye: General mixed feedback (1,496 reviews (aggregate))
What patients say
Patients praise
- Some patients report compassionate and knowledgeable care from specific doctors and nursing staff
- General satisfaction with certain nursing care and patient information provided at discharge
- Positive experiences noted by staff and some patients regarding unit culture and medical professionalism
Common complaints
- Long wait times for appointments and emergency services
- Perceived lack of attentiveness or dismissal of health concerns by some physicians
- Difficulties regarding billing, refunds, and administrative communication
- Concerns about cleanliness of facilities and staff responsiveness in hospital settings
In patients' words
"Love our doctor the nurses are great my biggest complaint is how long it takes to get a refund."
— Birdeye Review"Did not listen to my health concerns and did not inform me of risks of certain medications she was prescribing."
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