Physician Directory - McLaren Health Care
Orthopedics • Flint, MI
Ratings by platform
- McLaren Physician Directory: 4.8 out of 5 stars (based on 1,369 ratings in the official directory) (1,369 ratings)
- Healthgrades: Patient experience rating 13% lower than the national average (N/A)
- HealthcareComps (CMS Data): Patient experience generally reported as below national average across several categories (Medicare/CMS data) (N/A)
What patients say
Patients praise
- Many individual physicians receive high ratings from patients for care and communication
- Some patients report positive experiences with nursing staff and care teams
- Availability of a searchable physician directory with patient-provided ratings for individual doctors
- Some patients commend the facility for being clean, secure, and quiet
Common complaints
- Complaints regarding noisy hospital environments, particularly at night
- Issues with cleanliness of facilities and rooms
- Reports of delayed staff responsiveness when help is requested
- Concerns about doctor and staff communication consistency
- Specific instances of patient dissatisfaction with front desk staff and administrative procedures
In patients' words
"I have had my fair share of bad and good experiences with McLaren ... the past 2 days the nurses and doctors were incredible super sweet, compassionate, honest, understanding, helpful."
— Birdeye Reviews"Love the doctors unfortunately the front staff are straight up vindictive. My wife needed a 3 day emergency script until her apt. They YELLED at her and told her it's your fault deal with it."
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