Orthopedics | Hurley Medical Center
Orthopedics • Flint, MI
Ratings by platform
- US News & World Report: 4.9 / 5 for patient experience (1285 reviews) (1285)
- Healthgrades (Dr. Susan Mosier-Laclair): 4.5 / 5 star rating (164 reviews)
- WebMD (Dr. Paul Telehowski): 5.0 / 5 rating (270 ratings (Dr. Paul Telehowski))
- WebMD (Dr. Anthony Gemayel): 5.0 / 5 rating (2 reviews (Dr. Anthony Gemayel))
What patients say
Patients praise
- exceptional bedside manner and personable communication from specialists
- expertise in joint replacement surgeries such as hip and knee replacements
- thorough explanations and patient-centered care approach
- friendly and professional support staff
- positive surgical outcomes and reduced pain following procedures
Common complaints
- administrative inefficiencies including issues with MRI handling
- occasional reports of poor bedside manner or communication issues in isolated cases
- patient experience ratings regarding nurse communication and discharge information slightly below national averages in some metrics
In patients' words
"Patients consistently praise Dr. Paul Telehowski for his exceptional bedside manner, describing him as friendly, caring, and taking time to thoroughly explain procedures and answer questions without rushing."
— WebMD"Left hip replaced! Thanks! Great doctor, great experience! No arthritic pain in my left side anymore! Strongly recommend!"
— WebMD"However, some negative feedback includes complaints about the MRI handling process and administrative inefficiencies, which led to frustration and diminished confidence for a few patients."
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