UnityPoint Health - Meriter - Fitchburg Clinic
Radiology • Fitchburg, WI
Ratings by platform
- Birdeye (Google reviews): 3.3 out of 5 stars (28 reviews)
- Yelp: 1.0 out of 5 stars (1 review)
What patients say
Patients praise
- Some reports of professional and quality medical care
- Occasional positive mentions of a welcoming and clean environment
Common complaints
- Billing issues and unexpected charges for "office visits" during physicals
- Reports of rude, unprofessional, or unresponsive administrative and reception staff
- Concerns regarding communication with providers and lack of follow-up on messages/prescriptions
- Perceived poor time management or attention to patient needs by some providers
In patients' words
"My girlfriend went here for a physical and was asked how she was doing overall and she talked briefly about some mental/emotional things that were happening lately. She was then charged without being told for an “office visit” that was “outside the bounds of a normal physical” which she has to pay out of pocket."
— Birdeye Review"I would pay 297373637282 dollars for insurance than to deal with that receptionist one more time. I asked a simple question and I get screamed at?"
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