MRI, CT Scan & Diagnostic Imaging in Madison
Radiology • Fitchburg, WI
Ratings by platform
- Expected Healthcare (UW Health University Hospital Radiology): 4.1 out of 5 stars (11 reviews)
- Expected Healthcare (UW Health 1 S Park St Medical Center): 4.8 out of 5 stars (1,097 reviews)
- Birdeye (Shields PET/CT, Fitchburg, MA): 4.4 out of 5 stars (76 reviews)
What patients say
Patients praise
- Staff attentiveness, kindness, and professional conduct during procedures
- High-quality imaging technology and expert radiologists
- Greater affordability and accessibility of independent imaging centers compared to hospitals
- Effective communication and clear explanations from technicians
- Convenience of online portals and rapid reporting to referring physicians
Common complaints
- Billing errors and frustrating customer service (specifically regarding Madison Radiology)
- Potential for long wait times for appointments and during peak hours
- Parking challenges at larger facilities like UW Health University Hospital
- Occasional patient dissatisfaction with pain management protocols in surgery/imaging centers
In patients' words
"Staff members demonstrate remarkable attentiveness, with technicians like Jackie and Arvi earning specific recognition for their calming presence and thorough explanations."
— Wheree reviews for MH Imaging, Madison"I'd recommend SmartScan Medical Imaging to anyone, not only because it is more affordable than other facilities, but because they take care of you during what could be a very stressful experience."
— LocalityBiz reviews for Smart Scan Medical Imaging"Abby, took great care a was very reassuring as I was a bit nervous... she was very kind and made me as comfortable as possible."
— LocalityBiz review for UW Health 1 S Park St Medical CenterMore clinics in Fitchburg
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