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GHC-SCW Eye Care Center

Optometry • Fitchburg, WI

★★★☆☆3.4/52 reviews across 1 platform

Ratings by platform

  • Foursquare: 3.4/5 (2 reviews)

What patients say

Patients praise

  • Praise for specific doctors and medical professionals (including dermatology and some eye care providers)
  • Convenient location with easy parking
  • Clean and modern facility environment

Common complaints

  • Rude, dismissive, or combative front desk and phone staff
  • Difficult or slow scheduling processes for appointments and referrals
  • Poor coordination of care and communication regarding diagnoses
  • Instances of rude pharmacy staff

In patients' words

"The actual doctors and professionals at this facility are great, but the scheduling process would be less aggravating if I could speak to someone who isn’t already committed to being difficult to work with before they even pick up the phone."

— Mike McGuy's Review

"Both the nurse who checked me in and the telephone receptionist were rude... I asked the nurse what the difference was, and she replied rather hurriedly, and I quote, 'Which one do you want? We need to keep this moving.'"

— Anonymous Patient Review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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