Eye Care - Group Health Cooperative of South Central Wisconsin
Optometry • Fitchburg, WI
Ratings by platform
- Foursquare: 3.4/5 (Foursquare) (2)
- Yelp (Pharmacy): 2.0/5 (Yelp) (30)
What patients say
Patients praise
- Praise for specific doctors and medical professionals (including dermatology and some eye care providers)
- Convenient location with easy parking
- Clean and modern facility environment
Common complaints
- Rude, dismissive, or combative front desk and phone staff
- Difficult or slow scheduling processes for appointments and referrals
- Poor coordination of care and communication regarding diagnoses
- Instances of rude pharmacy staff
In patients' words
"The actual doctors and professionals at this facility are great, but the scheduling process would be less aggravating if I could speak to someone who isn’t already committed to being difficult to work with before they even pick up the phone."
— Mike McGuy's Review"Both the nurse who checked me in and the telephone receptionist were rude... I asked the nurse what the difference was, and she replied rather hurriedly, and I quote, 'Which one do you want? We need to keep this moving.'"
— Anonymous Patient ReviewMore clinics in Fitchburg
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