UnityPoint Health - Meriter - Fitchburg Clinic
Dermatology • Fitchburg, WI
Ratings by platform
- Birdeye: 3.3 out of 5 stars (28 reviews)
What patients say
Patients praise
- welcoming and professional medical service from some staff members
- physicians who are seen as knowledgeable by some patients
Common complaints
- billing and coding issues related to "office visits" during physicals
- rude or unprofessional conduct by reception and administrative staff
- difficulties in communicating with providers and slow follow-up on requests
- perceived lack of attention to patient concerns during visits
In patients' words
"She was then charged without being told for an “office visit” that was “outside the bounds of a normal physical” which she has to pay out of pocket. To charge someone for a brief talk when she was not treated for anything is ridiculous."
— Birdeye review"The receptionist was rude on the phone... I get to the appointment and the receptionist was also rude and standoffish in person both when i was arriving and leaving."
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