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Behavioral mental health services | UW Health

Behavioral HealthFitchburg, WI

★★★★★4.8/553 reviews across 1 platforms

Ratings by platform

  • Birdeye (for UW Health Fitchburg Clinic Laboratory): 4.8/5 (53 reviews)
  • Apple Maps (for UW Health Fitchburg): 67% (likely a approval rating) (3 ratings)

What patients say

Patients praise

  • Compassionate and empathetic care, particularly in geriatric and memory-related services
  • Professional, thorough, and knowledgeable staff interactions
  • Efficient and timely laboratory service experiences reported by some patients

Common complaints

  • Concerns regarding billing inaccuracies and unexpected charges
  • Reports of administrative/scheduling hurdles (e.g., automated phone systems, appointment availability)
  • Occasional dissatisfaction with the level of practitioner (e.g., preference for MDs over other roles)

In patients' words

"We have had THE BEST experience with the geriatric staff at BOTH UW locations. As we navigate the ravages of later stage Alzheimers, we have found the staff to be available, prompt in returning messages, and unbelievably COMPASSIONATE."

LocalityBiz (Review for Memory Assessment Clinic)

"Geriatric patient wasn't given the courtesy of seeing an MD. Lower level practioners did little save paper screening. We are taking our loved one elsewhere."

Vitals (Review for UW Health Fitchburg Clinic)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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