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Mercy Clinic Pediatrics

Pediatrics • Ferguson, MO

Ratings by platform

  • Yelp, OnMend, and LocalityBiz: 1/5

What patients say

Patients praise

  • Friendly and helpful care from specific providers
  • Positive experiences with the pediatric office environment
  • General appreciation for the level of service from some patients

Common complaints

  • Unprofessional office staff, including reports of rudeness and poor phone manners
  • Long wait times for appointments and testing
  • Difficulty with check-in processes and appointment scheduling errors
  • Lack of communication between staff and patients

In patients' words

"Worst office staff. Unprofessional, hangs up, refuses to answer questions. Terrible phone manners."

— LocalityBiz user review

"We love bringing our children to the Watson location."

— Mercy patient review for Dr. Paulina Elena Rojas

"We love our new pediatric office. Everyone was very nice and very helpful."

— Mercy patient review for Dr. Emily A. Laugges

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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