Hospice Care St. Louis, MO
Hospice & Palliative Medicine • Ferguson, MO
Ratings by platform
- Caring.com (Hope Hospice): 4.8/5 (36 reviews)
- Birdeye (Caris Healthcare): 4.6/5 (21 reviews)
- Birdeye (Breeze Hospice): 4.7/5 (42 reviews)
- Birdeye (Serenity HospiceCare): 4.8/5 (60 reviews)
What patients say
Patients praise
- compassionate and professional staff
- quick response to family needs in many cases
- supportive follow-up care for grieving families
- attentive and thorough nursing care
Common complaints
- perceived lack of timely response and communication
- inadequate support for family caregivers
- concerns regarding staffing levels and service availability
- administrative and clinical noncompliance reported in regulatory investigations
In patients' words
"I was alone with a husband fighting death. I was not offered in a timely manner any medical aids... Seems they just want to accept patients for Medicare payments without providing help for patients. Nightmare!"
— Caring.com (Hope Hospice review)"Their greatest qualities include positive customer service, quality of care, and quick response to families! They took such good care of my Mom, I can not recommend them enough!"
— Birdeye (Caris Healthcare review)"CMS ... found Compassus out of compliance with the Core Services condition of participation... at the immediate jeopardy level."
— HHS.gov (Compassus Hospice administrative decision)More clinics in Ferguson
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