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Mercy Clinic Nephrology

Nephrology • Ferguson, MO

★★★☆☆2.5/58 reviews across 1 platform

Ratings by platform

  • WebMD (specific to Dr. Brian Ringhofer): 2.5/5 (8 reviews)

What patients say

Patients praise

  • Some individual physicians at the practice have high ratings (e.g., Dr. Robyn H. Jacobs)

Common complaints

  • Lack of communication from the doctor (staff answers majority of calls/messages)
  • Feeling ignored when attempting to resolve issues with the office
  • Perceived lack of empathy and professionalism
  • Insufficient explanations for medical conditions or treatment plans

In patients' words

"Also had his staff answer 90% of the call/messages I sent so half the time I don't even get to hear his actual opinion. When I reached out to Mercy to report these issues my response was ignored and nobody followed up with me to resolve."

— WebMD user review for Dr. Brian Ringhofer

"I would not recommend this doctor. He is extremely unprofessional and lacks empathy. My wife left crying... A kidney doctor, telling someone that is truly saddening."

— WebMD user review for Dr. Brian Ringhofer

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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