Family Care Health Centers
Family Medicine • Ferguson, MO
Ratings by platform
- Trustburn: 2.9/5 (70 reviews)
- Yelp (16 reviews)
What patients say
Patients praise
- Availability of on-site laboratory services
- Compassionate and helpful staff in certain departments
- Positive impact of Community Health Workers on addressing social determinants of health
- Some patients report exceeding expectations and high levels of trust
- Appreciation for specific doctors by some patients
Common complaints
- Poor communication between doctors and patients
- Difficulty scheduling or rescheduling appointments
- Issues with prescription processing and pharmacy coordination
- Front desk or administrative staff conduct and responsiveness
- Lack of urgency or follow-up regarding patient medical concerns
In patients' words
"You exceeded my expectations. I truly can't think of anything I'd change. I trust if something comes up, you will be available. Thank you!"
— FCHC patient post-visit survey quote via LinkedIn"It's either great or it's horrible. Either the communication to the doctor is really bad or vice versa. Something needs to change."
— LocalityBiz review"Community Health Workers are so helpful! It feels really helpless to have a patient share a way in which they can’t be healthy because of a SDOH... it’s such a gift to be able to ask a CHW to reach out to them to support the patient as a whole person."
— Registered Nurse at FCHC in internal reportMore clinics in Ferguson
Back & Neck Care Center of North County
Patients praise: Friendly and professional staff · Efficient care with no long wait times.
West End OB-GYN
Patients praise: knowledgeable and kind providers · excellent bedside manner.
Crown Vision Center
Patients praise: Friendly and professional staff · Informative and communicative doctors.
Crown Hospice
Patients praise: compassionate and professional staff · quick response to family needs in many cases.
Related articles
Your clinic’s marketing team, powered by AI.On-brand ads, SEO, and social campaigns in one place.Generate your first clinic ad for free 
Get more revenue from the patients you already have.Voice and SMS that follow up until lapsed patients are back on the schedule.Book a Clincy call 
Your practice’s fractional recruiting team.Dental-only search, run end to end, with placements guaranteed for a year.Find your next hire Comparing your options?
Browse other Family Medicine clinics, or filter by state and specialty to compare patient ratings.