
Behavioral & Mental Health - Psychiatry - UConn Health
Psychiatry • Farmington, CT
What patients say
Patients praise
- Some patients report positive, caring experiences with specific providers who take time to explain treatment plans
- Recognition of UConn Health as an academic institution with extensive clinical training programs
Common complaints
- Poor bedside manner and perceived lack of empathy or compassion
- Difficulty scheduling appointments and long delays in response times
- Dissatisfaction with administrative processes and staff professionalism
- Instances of perceived incompetence or poor communication regarding treatment and medication
- Frustration regarding insurance coverage and out-of-network disputes
In patients' words
"INCOMPETENT. MY ADVICE: If you have not taken advantage of UCONN'S BEHAVIORAL/MENTAL HEALTH Services as of this moment.... DO NOT. START. NOW."
— LocalityBiz review of Uconn Psychiatric Associates"She did not take the time to listen to me and she jumped to major, incorrect judgements of me. As a result, I will never be returning to the office that she is in."
— Healthgrades review of Dr. Surita Rao"She took the time to meet with me and explain about my son's treatment. Not that many psychiatrists take the time to do that."
— Healthgrades review of Dr. Diana PaezMore clinics in Farmington
High Focus Centers
Patients praise: Some patients report positive, compassionate, and empowering experiences with specific providers · Efficient and professional care reported at select private practices.
UConn Health
Patients praise: high satisfaction ratings for individual primary care providers based on patient surveys · doctors praised for being attentive, knowledgeable, and genuinely caring listeners.
Pat and Jim Calhoun Cardiology Center
Patients praise: High quality of care and medical expertise · Strong multidisciplinary teamwork.
UConn Health
Patients praise: Professional and knowledgeable staff · Doctors who listen and take time to explain conditions.
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