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Behavioral & Mental Health - Psychiatry - UConn Health

Psychiatry • Farmington, CT

What patients say

Patients praise

  • Some patients report positive, caring experiences with specific providers who take time to explain treatment plans
  • Recognition of UConn Health as an academic institution with extensive clinical training programs

Common complaints

  • Poor bedside manner and perceived lack of empathy or compassion
  • Difficulty scheduling appointments and long delays in response times
  • Dissatisfaction with administrative processes and staff professionalism
  • Instances of perceived incompetence or poor communication regarding treatment and medication
  • Frustration regarding insurance coverage and out-of-network disputes

In patients' words

"INCOMPETENT. MY ADVICE: If you have not taken advantage of UCONN'S BEHAVIORAL/MENTAL HEALTH Services as of this moment.... DO NOT. START. NOW."

— LocalityBiz review of Uconn Psychiatric Associates

"She did not take the time to listen to me and she jumped to major, incorrect judgements of me. As a result, I will never be returning to the office that she is in."

— Healthgrades review of Dr. Surita Rao

"She took the time to meet with me and explain about my son's treatment. Not that many psychiatrists take the time to do that."

— Healthgrades review of Dr. Diana Paez

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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