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Connecticut Children's Urgent Care, Specialty Care & ...

PediatricsFarmington, CT

★★★★☆4.4/546 reviews across 3 platforms

Ratings by platform

  • Birdeye (Walk-In Orthopedics): 4.0/5 stars (4 reviews)
  • Toprated Business (Specialty Care): 4.0/5 stars (12 reviews)
  • Apple Maps (Specialty Care): 4.6/5 stars (30 reviews)

What patients say

Patients praise

  • compassionate, kid-friendly care from providers
  • efficiency of urgent care services for minor injuries
  • thoroughness of clinical examinations once seen by a provider
  • helpful and professional staff during specific procedures
  • convenience of having urgent, specialty, and primary care in one location

Common complaints

  • difficulties reaching staff by phone or getting call-backs
  • long wait times for appointments
  • instances of perceived dismissive or rude staff interactions
  • frustration regarding rigid appointment scheduling policies

In patients' words

"Keith was absolutely phenomenal. He was kind, compassionate, and informative. I felt very comfortable speaking with him..."

Connecticut Children's website (Provider review)

"Appointments way out. Greedy doctors not wanting their patients being seen by any other provider but their schedule is super booked. Can never get ahold of anyone this place just sucks."

LocalityBiz (Primary Care Center)

"I do not recommend this location to anyone with children. My 10 year old daughter left in tears... I’m forced to go to Hartford and miss more time from work."

Toprated Business (Specialty Care)

"Literally, we were in and out in under 30 minutes! I was very impressed. I knew Tyler was in good hands the whole time."

Connecticut Children's website (Patient story)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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