
Connecticut Children's
Pediatrics • Farmington, CT
What patients say
Patients praise
- compassionate, kid-friendly care from providers
- efficiency of urgent care services for minor injuries
- thoroughness of clinical examinations once seen by a provider
- helpful and professional staff during specific procedures
- convenience of having urgent, specialty, and primary care in one location
Common complaints
- difficulties reaching staff by phone or getting call-backs
- long wait times for appointments
- instances of perceived dismissive or rude staff interactions
- frustration regarding rigid appointment scheduling policies
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UConn Health
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