Hartford HealthCare Primary Care - Farmington
Internal Medicine • Farmington, CT
Ratings by platform
- Hartford HealthCare Medical Group website: 4.8 / 5 (Location specific) (N/A (Individual provider review))
- Healthgrades (Individual physician): 4.3 / 5 (24 reviews)
- Healthgrades (Group location): 1 / 5 (1 review)
What patients say
Patients praise
- Some individual physicians are described as kind, knowledgeable, and professional
- Convenient scheduling and on-time appointments for some patients
- High-quality medical expertise noted in specific physician reviews
Common complaints
- Poor responsiveness and communication from office staff and nursing teams
- Difficulties in getting return calls from providers or office staff
- Frustrations with billing and payment arrangement systems
- Issues with front desk staff demeanor
- Dissatisfaction with patient policies regarding visitation or access
In patients' words
"Dr. Bentley has incredible medical knowledge and demonstrates a kind and compassionate approach toward his patients. He never rushes you through an appointment, and has great empathic listening skills."
— Healthgrades review for Dr. Christopher Bentley"Communication is severely lacking. On multiple occasions, it has taken five to seven days to received a return call - long after the my symptoms has subsided."
— Yelp review for Hartford HealthCare Medical GroupMore clinics in Farmington
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