Exceptional Community Hospital
Emergency Medicine • Farmington, CT
What patients say
Patients praise
- Compassionate, friendly, and professional staff noted across multiple clinics and centers
- Providers described as good listeners who show genuine care for patient well-being
- Efficient check-in processes and reasonable wait times at several locations
- High satisfaction with quality of care and personalized attention in family and pediatric settings
- Welcoming and comfortable environments for patients
Common complaints
- Reports of occasional medication administration issues or limited communication at nursing facilities
- Lower ratings for nurse and doctor communication at certain hospitals
- Reports of unprofessional staff, administrative errors, and difficulties with billing or authorizations in some medical offices
- Concerns regarding cleanliness in specific urgent care settings
- History of complaints and deficiencies at some healthcare facilities
More clinics in Farmington
Emergency Medical Care - UConn Health
Patients praise: Competent and caring post-op nursing staff reported in some instances · Generally high patient recommendation rates across broader hospital surveys.
UConn Health
Patients praise: high satisfaction ratings for individual primary care providers based on patient surveys · doctors praised for being attentive, knowledgeable, and genuinely caring listeners.
Pat and Jim Calhoun Cardiology Center
Patients praise: High quality of care and medical expertise · Strong multidisciplinary teamwork.
UConn Health
Patients praise: Professional and knowledgeable staff · Doctors who listen and take time to explain conditions.
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