Southcoast Health Urgent Care - Fall River
Urgent Care • Fall River, MA
Ratings by platform
- Google: 3.0 out of 5 stars (133 reviews (on Google))
What patients say
Patients praise
- Professional, kind, and compassionate staff
- Efficient and thorough medical care and examinations
- Convenient location and process for non-emergency medical needs
Common complaints
- Long and inconsistent wait times, including reports of waiting several hours despite online check-in
- Frustration with the efficiency of the online reservation system
- Perceived unfairness in the order of patient intake
In patients' words
"I had barely, and I mean barely, sat on the chair when someone was in my room taking my vitals as asking me questions. They listened, took notes in the computer and before they even left, a doctor came in to talk to me about what was wrong."
— Fall River Reporter"What is the point of reserving your spot online if they still make u wait 2+ hours?? Its absolutely ridiculous"
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