Fall River Walk-in Clinic Office - Prima CARE
Urgent Care • Fall River, MA
Ratings by platform
- Birdeye (Aggregate): 4.6/5 stars (812 reviews)
- Birdeye (Endoscopy Center): 4.1/5 stars (50 reviews (Endoscopy Center))
What patients say
Patients praise
- Kindness and respect from specific staff members and providers
- Positive clinical outcomes and improvement in pain/mobility
- Professional and attentive care from certain doctors and nurse practitioners
- Long-term positive doctor-patient relationships
Common complaints
- Long wait times
- Issues with walk-in clinic hours/availability and early closures due to high patient volume
- Perceived staff rudeness or lack of respect for patients
- Communication issues regarding diagnosis and care plans
- Overbooking concerns
In patients' words
"Most of the time the service is good, but sometimes the staff seem to have no respect for patients. Should probably considering hiring people who are nicer and don’t have such a rude tone when speaking to people."
— LocalityBiz User Review"My issue is the wait times. Every single time we go we wait minimum of forty five up to two hours. They really should stop overbooking for welfare of their patients."
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