Health and Human Services
Infectious Disease Clinics • Fall River, MA
Ratings by platform
- EveryPlace (Fall River Healthcare): 1/5 stars (Not specified overall count, though recurring themes identified)
- Rehab.com (Fall River Comprehensive Treatment Center): 4.6/5 stars (56 reviews)
What patients say
Patients praise
- Some individual caregivers receive praise for empathy and personal commitment
- Specific staff members occasionally highlighted for their positive impact on patient experience
Common complaints
- Severe facility sanitation issues, including pest infestations (roaches/mice) at nursing home facilities
- Persistent understaffing, leading to long wait times and inadequate care
- Reports of unprofessional, rude, or insensitive staff behavior towards patients and families
- Poor communication between staff and family members regarding patient status
- Concerns regarding medication management and infection control
In patients' words
"The nurses here lack empathy and are extremely insensitive to families. I have NOTHING good to say about this place."
— EveryPlace (Fall River Healthcare)"The staff of this place is not properly trained, they never attend me on time, they don't care that the people who are suffering wait for hours to be attended..."
— Rehab.com (Fall River Comprehensive Treatment Center)More clinics in Fall River
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