Southcoast Health Urgent Care - Fairhaven
Urgent Care • Fairhaven, MA
Ratings by platform
- Google: 2.9 out of 5 stars (115 reviews)
- Solv Health: 1.8 out of 5 stars
What patients say
Patients praise
- clean facilities
- professional and knowledgeable staff
- shorter wait times compared to emergency rooms (when booking online)
- convenient access
- efficient check-in process
Common complaints
- inconsistent wait times
- poor bedside manner or lack of compassion in some cases
- difficulties with mobility support during treatment
- communication issues during busy periods
In patients' words
"I’ve been going to this urgent care for roughly 5-6 years and have never had a bad experience. As a walkin ( few times) longest I waited was about 30-40 minutes, booking online I’ve never waited more than 15 minutes. The nurses are all friendly courteous and professional and The Drs and PA’s are great!!"
— Local patient review"Terrible care!! I fell at my bank and was pretty sure I twisted my ankle. They finally called me back and could clearly see I could barely walk, but made no offer of a wheelchair. ... I had to walk down a long hallway with crutches 2 sizes too tall..and open the waiting room door myself!! Nobody opened it and I was in extreme pain."
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