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Southcoast Health Urgent Care

Urgent Care • Fairhaven, MA

★★★☆☆2.9/5115 reviews across 2 platforms

Ratings by platform

  • Google: 2.9/5 (115 reviews)
  • Solv Health: 1.8/5

What patients say

Patients praise

  • clean facilities
  • professional and knowledgeable staff
  • shorter wait times compared to emergency rooms (when booking online)
  • convenient access
  • efficient check-in process

Common complaints

  • inconsistent wait times
  • poor bedside manner or lack of compassion in some cases
  • difficulties with mobility support during treatment
  • communication issues during busy periods

In patients' words

"I’ve been going to this urgent care for roughly 5-6 years and have never had a bad experience. As a walkin ( few times) longest I waited was about 30-40 minutes, booking online I’ve never waited more than 15 minutes. The nurses are all friendly courteous and professional and The Drs and PA’s are great!!"

— Local patient review

"Terrible care!! I fell at my bank and was pretty sure I twisted my ankle. They finally called me back and could clearly see I could barely walk, but made no offer of a wheelchair. ... I had to walk down a long hallway with crutches 2 sizes too tall..and open the waiting room door myself!! Nobody opened it and I was in extreme pain."

— Patient complaint review

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7].

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