Sutter Urgent Care - Fairfield - BlueHive
Urgent Care • Fairfield, CA
Ratings by platform
- Birdeye / Expected Healthcare: Approximately 4.1 to 4.2 out of 5 stars (aggregated sources) (385-423 reviews (aggregated))
- Yelp / Apple Maps: 2.4 to 2.5 out of 5 stars (43-46 reviews)
What patients say
Patients praise
- Efficient care when able to be seen
- Personable and professional medical providers (nurses/doctors)
- Clean and conveniently located facility
- Quick diagnosis and prescription handling
Common complaints
- Billing and pricing concerns, including high costs for simple visits
- Poor communication or dismissive behavior from staff/receptionists
- Difficulty scheduling appointments or being turned away due to appointment policies
- General dissatisfaction with Sutter Health organizational policies
In patients' words
"I had great experience at sutter urgent care fairfield. all nurses & dr. sotak m. was great medical provider. over all i’m satisfied!"
— Birdeye review"Went to Sutter care Fairfield urgent care @ 520pm got something going on but not an emergency PSR stated Dr said last appointment was at 515pm when did urgent care be just about appointments guess..."
— Yelp review via MapQuest"I was billed $500 as a "new patient visit" for a doctor to swab my throat for strep. Sutter Health scams people. Go here at your own risk."
— Apple Maps reviewMore clinics in Fairfield
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