NorthBay Health Urgent Care in Fairfield
Urgent Care • Fairfield, CA
Ratings by platform
- Yelp: 2.6 out of 5 stars (35 reviews)
- MapQuest: Not explicitly stated, though reviews are mixed (34 reviews)
What patients say
Patients praise
- Some staff members, including doctors and PAs, described as kind or professional
- Facility is generally reported as clean and well-maintained
- Shorter wait times than an emergency room in some instances
Common complaints
- Long wait times and scheduling issues
- Dissatisfaction with billing practices and unexpected costs
- Reports of rude or unhelpful front desk staff
- Concerns regarding the quality of medical care and accuracy of diagnoses
- Difficulty with walk-in access and appointment management
In patients' words
"Absolutely terrible experience... I wasted my entire day being bounced around and ended up with no real help from urgent care. They didn’t listen, didn’t test, and passed the buck."
— LocalityBiz Review"The girl at the front counter is super rude and not just to me but just about everyone she delt with. I was 15 min early for my appointment and I still waited in the lobby for 1 hours and 45 min."
— Beautihost Review"The staff is consistently kind, professional, and concerned about patients' well-being. While wait times can vary, they are often shorter than those at emergency rooms. The facility is clean and well-maintained."
— BestProsInTown ReviewMore clinics in Fairfield
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