Imaging Center Locations | RadNet Northern California
Imaging Center • Fairfield, CA
Ratings by platform
- Birdeye (RadNet Northern California Aggregate): 4.8/5 (2,398 reviews)
- Birdeye (Sacramento RadNet location): 4.7/5 (1,913 reviews)
What patients say
Patients praise
- Many patients report professional, friendly, and helpful technicians and front desk staff at specific locations
- Efficient and timely service experiences mentioned in some reviews
- Clean and well-maintained waiting areas reported by some patients
- ACR accreditation for Northern California locations mentioned by the provider
Common complaints
- Significant difficulties reaching staff by phone and long wait times for appointment scheduling
- Reports of poor communication between staff and patients, including incorrect appointment information or cancelled appointments upon arrival
- Concerns regarding professionalism of front desk staff and office atmosphere
- Occasional issues with billing accuracy or insurance processing
- Difficulty obtaining medical reports and records via online portals
In patients' words
"Great location with free validated parking. Friendly staff who take time to answer questions that come up. Clean and calm waiting room."
— Birdeye Review (RadNet Northern California)"The customer service for appointment is incompetent, is outsourced so you cannot understand what they are saying. They messed up my appointment and did not register it in their system. What is and where is the accountability? This company sucks"
— Trustpilot ReviewMore clinics in Fairfield
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