Solano Diagnostics Imaging Fairfield
Imaging Center • Fairfield, CA
Ratings by platform
- ExpectedHealthcare.com: 2.1 out of 5 stars (based on 48 reviews) (48 reviews)
- Unilocal.com.br: 2.3 out of 5 stars (based on 3 reviews) (3 reviews)
What patients say
Patients praise
- Some staff members described as nice or professional
- Efficient service experienced by some patients
- Convenient location for some users
Common complaints
- Difficulties and errors with billing and insurance processing
- Issues with reaching the billing department
- Long wait times for appointments and on the phone
- Reports of rude or impatient customer service staff
- Facility-related issues such as inadequate changing areas and dingy waiting rooms
- Occasional medical or administrative incompetence leading to errors in procedures or scheduling
In patients' words
"They failed to bill insurance properly... They are screw ups and you pay the consequences!!!"
— Unilocal user review"The facility is physically quite inconvenient, with inadequate changing space, dingy waiting room, and nowhere to put your clothing, while you freeze waiting for a tech to come get you."
— Unilocal user review"Terrible facility and billing dept. sent my bill to collections after I was making consistent payments! What an awful experience."
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