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Spine And Back Pain | Fairfield Medical Center

Spine CareFairfield, OH

★★★☆☆3.1/5210 reviews across 3 platforms

Ratings by platform

  • MedicalRecords.com: 3.2/5 stars (116 reviews)
  • Fairfield Medical Center River Valley Campus (Birdeye): 2.9/5 stars (85 reviews)
  • Fairfield Medical Center Outpatient Therapy Services (Birdeye): 4.1/5 stars (9 reviews)

What patients say

Patients praise

  • staff described as kind, empathetic, and knowledgeable in therapy and nursing departments
  • effective treatment outcomes reported in physical and occupational therapy
  • quick triage experiences reported by some patients
  • professional and compassionate care in specialized departments like wound care and orthopedics

Common complaints

  • long wait times in emergency and outpatient settings
  • billing department and financial concerns
  • perceived lack of compassion or dismissiveness by certain staff members
  • frustration with discharge processes

In patients' words

"The staff from Fairfield Medical Center Physical Therapy... are excellent! They are empathetic, compassionate, and professional. Thank you Todd, Joel, Luke, Greta, and other staff for treating me like family and not just another patient."

Birdeye (Outpatient Therapy Services)

"The Wait Is Ridiculous. Been Coming Here Most My Life & They Take Forever Just To Get Discharged. Other Than That The Doctors Are Nice"

MedicalRecords.com

"The billing department is a joke they are not willing to help all they do is offer a payment plan... I give them 0 stars but they won’t let u review with out picking a star"

Better Business Bureau (BBB)

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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