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Mercy Health — Fairfield Orthopaedics and Spine

Spine Care • Fairfield, OH

★★★★☆3.6/51,127 reviews across 3 platforms

Ratings by platform

  • U.S. News & World Report: 5/5 (221 reviews)
  • Mercy Health official site: 4.8/5 (65 reviews)
  • Birdeye (general hospital reviews): 3.1/5 (841 reviews)

What patients say

Patients praise

  • Thorough and conscientious care
  • Friendly and supportive rehabilitation staff
  • Effective treatment and recovery support
  • Physicians who listen to and address patient concerns

Common complaints

  • Long wait times for appointments and procedures
  • Issues with record-keeping and administrative errors
  • Reports of cold or disengaged bedside manner by certain providers

In patients' words

"Dr. Smith is very thorough, conscientious about recovery, any pain and continued follow-up."

— Patient review on Mercy Health website for Dr. Evan J. Smith

"We had a procedure scheduled for noon... It is now well passes noon and we're still sitting. Apparently we have no idea about scheduling."

— Patient review on Birdeye for Mercy Health - Fairfield Hospital

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6].

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