Mercy Health — Fairfield Orthopaedics and Spine
Spine Care • Fairfield, OH
Ratings by platform
- U.S. News & World Report: 5/5 (for patient experience of orthopedic surgeons at the hospital) (221 reviews)
- Mercy Health official site: 4.8/5 (65 reviews (specifically for Dr. Evan J. Smith))
- Birdeye (general hospital reviews): 3.1/5 (841 reviews (for the broader hospital))
What patients say
Patients praise
- Thorough and conscientious care
- Friendly and supportive rehabilitation staff
- Effective treatment and recovery support
- Physicians who listen to and address patient concerns
Common complaints
- Long wait times for appointments and procedures
- Issues with record-keeping and administrative errors
- Reports of cold or disengaged bedside manner by certain providers
In patients' words
"Dr. Smith is very thorough, conscientious about recovery, any pain and continued follow-up."
— Patient review on Mercy Health website for Dr. Evan J. Smith"We had a procedure scheduled for noon... It is now well passes noon and we're still sitting. Apparently we have no idea about scheduling."
— Patient review on Birdeye for Mercy Health - Fairfield HospitalMore clinics in Fairfield
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