Mercy Health — Fairfield Family Medicine
Hospital Medicine • Fairfield, OH
Ratings by platform
- Vitals: 4.3/5 (for APRN Megan R Houser) (Not explicitly stated (Provider specific))
- Vitals: 4.6/5 (for Dr. Rebecca S Koehl) (Not explicitly stated (Provider specific))
- Vitals: 4.5/5 (for Dr. William Joseph Mauntel) (Not explicitly stated (Provider specific))
- WebMD: 5/5 (1 review)
- Healthgrades (for Dr. Sean Johnson): 5/5 (17 reviews)
What patients say
Patients praise
- Friendly and caring staff overall
- Prompt and efficient care reported by some patients
- Physicians perceived as thorough and good listeners by some patients
- Clean and well-maintained facilities
Common complaints
- Lack of empathy from specific providers
- Dismissive attitude towards patient concerns or symptoms
- Dissatisfaction with scheduling and wait times
- Feeling unheard or shut down by medical staff
In patients' words
"Ms. Houser demonstrates a lack of empathy for patients with Mental Health conditions. Ms. Houser told me that I should "get over" what happened to me."
— Yelp/MapQuest (Review by Andrew B.)"Dr. HIJAZI, dropped me as a patient because I asked her a question. She is rude and dismissive. Don't go to her."
— WebMD (Review regarding Internal Medicine)"Dr. Johnson is the best! He listens, asks questions and take his time. Provides a lot on knowledge. Thank you Dr. Johnson."
— Healthgrades (Review for Dr. Sean Johnson)More clinics in Fairfield
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