Fairfield Medical Center
Hospital Medicine • Fairfield, OH
Ratings by platform
- Healthgrades: 74% Patient Experience Rating average (4 ratings were worse than expected (breakdown shown))
- MedicalRecords.com: 3.2 / 5 (116 reviews)
- Homefacts.com (patient survey): Overall Hospital Rating: 72 (704/31 surveys/response rate shown)
- Medicare (HCAHPS star ratings): HCAHPS patient survey star ratings (details not captured in snippets) (Not specified in snippet)
- MedicareList.com (survey percentages): Willingness to recommend: 75% yes/22% no (percentages shown) (Not specified in snippet)
What patients say
Patients praise
- Strong nursing staff and bedside manner (kind, knowledgeable; nurses up and responsive)
- Good communication from doctors and nurses
- Cleanliness of facilities/rooms often reported positively
- Generally good discharge information and staff explanations (e.g., medicines, recovery instructions)
Common complaints
- Long ER/triage and delays in being seen (wait is described as excessive)
- Staff responsiveness issues—patients not receiving help quickly when requested
- Billing/payment complaint (difficulty with discounts/payment arrangements)
In patients' words
"“The Wait Is Ridiculous. Been Coming Here Most My Life & They Take Forever Just To Get Discharged.”"
— MedicalRecords.com (review snippet)"“Worst treatment and medical attention ever!”"
— hospitalstats.org (posted complaint excerpt)"“The billing department is a joke… will not even work with you… I give them 0 stars…”"
— BBB Business Profile (latest review excerpt)"“Every single nurse… was on top of everything and we’re so kind and so knowledgeable… I couldn’t have asked for a better experience…”"
— MedicalRecords.com (review snippet)More clinics in Fairfield
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