Mercy Health - Fairfield Hospital | USACS
Hospital Medicine • Fairfield, OH
Ratings by platform
- Birdeye (Hospital Overall): 3.1/5 (841 reviews)
- Birdeye (Emergency Department): 2.7/5 (183 reviews)
- Yelp (Emergency Department via MapQuest): 2.0/5 (43 reviews)
What patients say
Patients praise
- Some instances of kind, caring, and helpful nursing/clinical staff
- Positive outcomes for some serious medical conditions/surgeries
- Effective care reported by some patients during specific visits
Common complaints
- Long wait times in the emergency department
- Communication issues between staff and patients/doctors
- Reports of unprofessional or rude staff behavior
- Concerns regarding cleanliness of facilities
- Difficulties with administrative/scheduling processes
In patients' words
"It would help if you didn't leave people sobbing in the hallway for hours and be at least as concerned about the people who are there for treatment as you are about making sure that no visitors remain in the area."
— Birdeye (Mercy Health - Fairfield Hospital Emergency Department)"A loved one received care at Mercy hospital for a severe health complication in early March, the broad majority of nurses and clinicians were incredibly kind, caring, and helpful, as was reception..."
— Yelp (via MapQuest)More clinics in Fairfield
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