Heart & Vascular - Excelsior Springs Hospital
Cardiology • Excelsior Springs, MO
Ratings by platform
- Seniors.fyi: 1.8/5 (4 reviews)
- Healthgrades
What patients say
Patients praise
- Staff noted for rapid response in emergency situations
- Compassionate treatment reported in some emergency cases
- Individual doctors and specific outpatient services noted for professionalism
Common complaints
- Billing and financial management issues, including collection notices for paid bills
- Concerns regarding communication lapses and staff inattentiveness
- Patient perception that doctors do not listen to medical concerns
- Mixed overall patient experience ratings
In patients' words
"The care at the facility sucks. Doctors won’t listen to patients. The ER doctor is old, slow, and doesn’t listen to patients."
— Seniors.fyi review"Despite mixed reviews, the staff at Excelsior Springs Hospital is often noted for their rapid response and compassionate treatment in emergencies, with individual doctors and outpatient services receiving commendations for their professionalism."
— Care Changes review summaryMore clinics in Excelsior Springs
Primary Care Excelsior Springs Clinic
Patients praise: Appreciation for providers who are perceived as good listeners and collaborative in treatment planning · Friendly and compassionate office staff reported by many patients.
Dermatology
Patients praise: Appreciation for clinical skill and surgical outcomes · Compassionate and attentive bedside manner reported by many patients.
Dallin Josephson DDS
Patients praise: professional and thorough care · friendly and caring staff.
Orthopedic Surgeons, Inc.
Patients praise: compassionate care · professional expertise.
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