Heart & Vascular - Excelsior Springs Hospital
Cardiology • Excelsior Springs, MO
Ratings by platform
- Seniors.fyi: 1.8 out of 5 stars (4 reviews)
- Healthgrades: 76% patient experience rating
What patients say
Patients praise
- Staff noted for rapid response in emergency situations
- Compassionate treatment reported in some emergency cases
- Individual doctors and specific outpatient services noted for professionalism
Common complaints
- Billing and financial management issues, including collection notices for paid bills
- Concerns regarding communication lapses and staff inattentiveness
- Patient perception that doctors do not listen to medical concerns
- Mixed overall patient experience ratings
In patients' words
"The care at the facility sucks. Doctors won’t listen to patients. The ER doctor is old, slow, and doesn’t listen to patients."
— Seniors.fyi review"Despite mixed reviews, the staff at Excelsior Springs Hospital is often noted for their rapid response and compassionate treatment in emergencies, with individual doctors and outpatient services receiving commendations for their professionalism."
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