Primary Care Excelsior Springs Clinic
Cardiology • Excelsior Springs, MO
Ratings by platform
- Birdeye: 3.9/5 (19 reviews)
- Vitals (for Dr. Kyle Mueller): 4.9/5 (24 reviews)
What patients say
Patients praise
- Appreciation for providers who are perceived as good listeners and collaborative in treatment planning
- Friendly and compassionate office staff reported by many patients
- Instances of positive clinical outcomes and thorough care, specifically with certain providers like Dr. Mueller and Dr. Gartin
- Efficient service and minimal wait times for some patients
Common complaints
- Concerns about provider availability, including reliance on nurse practitioners and limited physician office hours
- Dissatisfaction with bedside manner and perceived lack of attention during appointments
- Negative experiences with office staff and communication, particularly regarding sensitive topics or behavior management for children
- Frustration with appointment scheduling and administrative follow-through for chronic care management
In patients' words
"Doctor Phillips is a great listener and takes time to hear my issues. He is also very collaborative in come up with solutions. Office staff is awesome as well."
— LocalityBiz user review"Doctor is never there! Always nurse practitioners and miss every time... Bedside manner is horrible!!!"
— Birdeye user review"I asked what i should do and he said 'i dont know'Then why would they schedule me for a new patient exam. I waited a month for that appt. Now I have to find someone else."
— LocalityBiz user review for a specific provider visitMore clinics in Excelsior Springs
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Patients praise: Appreciation for clinical skill and surgical outcomes · Compassionate and attentive bedside manner reported by many patients.
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