Orthopedics in Euless, TX | Baylor Scott & White Health
Orthopedics • Euless, TX
Ratings by platform
- US News / CMS HCAHPS (Baylor Scott and White Orthopedic and Spine Hospital at Arlington): 4 out of 5 stars (overall patient satisfaction) (513 (based on CMS HCAHPS surveys))
- Birdeye (Baylor Scott & White Orthopedic Associates of Dallas): 4.8 out of 5 stars (259 reviews)
What patients say
Patients praise
- High clinical satisfaction for orthopedic procedures (e.g., knee/hip replacement)
- Professional and knowledgeable medical staff and surgeons
- Clean and well-maintained specialized facilities
- Effective patient communication from doctors and nurses in specialized settings
Common complaints
- Billing issues and unexpected costs
- Difficulties with customer service and communication
- Concerns regarding appointment availability and access to care
- Mixed feedback on administrative efficiency and staff responsiveness
In patients' words
"I had Total Knee Replacement Dr Lowery did an excellent job. Staff and nurses were outstanding. The food was excellent. I am having the other knee replaced next spring and I have no trepidation about this first class hospital."
— Patient review for Baylor Scott & White Orthopedic and Spine Hospital at Arlington"Overall the care of the providers is very good, they listen and attempt to make sure you're ok. The billing is a nightmare."
— Better Business Bureau (BBB) review for Baylor Scott & White Health"Baylor Scott & White is the biggest scam in the world of medicine. They charge you astronomical amounts and give you little to no actual results."
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