Primary Care in Euless, TX | Baylor Scott & White Health
Family Medicine • Euless, TX
Ratings by platform
- WebMD Care (Dr. Ruth Harvey): 4.5 out of 5 stars (34 ratings)
- Birdeye (BSW Pharmacy #107): 4.3 out of 5 stars (28 reviews)
What patients say
Patients praise
- Patients generally appreciate the care provided by individual physicians and pharmacists
- Recent improvements reported in pharmacy service quality
- Professionalism and kindness noted in some pharmacy interactions
Common complaints
- Dissatisfaction with office staff and communication regarding insurance or appointments
- Wait times for appointments and while in the waiting room
- Billing disputes, particularly concerning coding for routine vs. diagnostic services
- Reports of poor customer service experiences in some departments
In patients' words
"Great Doctor wish I could find out where she was going been her patient for more than 25 years"
— WebMD Care (Patient of Dr. Ruth Harvey)"UPDATE 7/2024 New pharmacist and completely different experience. My wife and I really appreciate all the improvements and use this pharmacy regularly now."
— Birdeye (BSW Pharmacy #107)"The billing is a nightmare. Annual check up with blood work leads to extra charges you get to fight with your insurance and them over."
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