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Bedford - Heartplace
Cardiology • Euless, TX
Ratings by platform
- Birdeye (Corporate): 2.0 out of 5 stars (8 reviews)
- Birdeye (Baylor Plano): 3.2 out of 5 stars (33 reviews)
What patients say
Patients praise
- Physicians are described as professional, thorough, and caring
- Helpful and professional technical staff during testing procedures
Common complaints
- Difficulty reaching office staff by phone
- Excessive wait times
- Unresponsive communication via patient portals
- Poor follow-up regarding test results or medical issues
In patients' words
"While the doctors are awesome it is impossible to speak to anyone in the office or receive a return phone call. This is extremely frustrating to a patient!"
— Birdeye (HeartPlace Mansfield)"Dr Patel has been extremely helpful in breaking down test results and what they mean for me... ALL of the technicians have been completely professional and courteous."
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