Mental Health | Erie County, PA
Behavioral Health • Erie, PA
Ratings by platform
- FindRehabCenters: Low, including multiple reports of 1-star reviews (24 reviews (referenced for one provider))
- TherapyDB: 5.0/5 (5 verified reviews)
- Healthgrades: 4.0/5 (5 reviews)
- WebMD: Low, including negative feedback on 7 reviews (7 reviews)
What patients say
Patients praise
- Presence of some compassionate and attentive individual practitioners
- Positive experiences with specific specialized services, such as eating disorder treatment and depression therapy
- Helpfulness of community-based support resources like NAMI
Common complaints
- Difficulties with appointment scheduling, cancellations, and long wait times
- Unresponsive administrative staff, including failure to return calls or manage phone systems effectively
- Concerns regarding the professionalism and empathy of medical and administrative staff
- Perceived lack of continuity of care and issues with medication management/refills
- Frustration with billing transparency and administrative errors
In patients' words
"If I could give this place zero stars I would. What a waste of money. A Bs place that can't schedule appts and keep them. They make you wait months when you are in need of help..."
— FindRehabCenters review for Safe Harbor Behavioral Health"The worst mental health office in Erie County. They’ll never answer their phones... If you run out of your medicine, good luck getting refills... The front desk employees are the most rude human beings you’ll ever meet..."
— WebMD review for LECOM Institute for Behavioral Health"Dr. McCarthy explained things in a way I could understand. I could tell she actually listened to my concerns and not push medication and label me."
— Healthgrades review for Dr. Meghan McCarthyMore clinics in Erie
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Patients praise: Valuable, compassionate support for families and individuals affected by mental illness · Effective and non-judgmental peer support groups.
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