Family Medicine in Erie, PA - ProviderMatch - Find a UPMC Provider
Family Medicine • Erie, PA
Ratings by platform
- UPMC ProviderMatch (Dr. Gary L. Neer): 4.9/5 (327 ratings, 96 reviews)
- UPMC ProviderMatch (Dr. Herbert John Morrow III): 5/5 (317 ratings, 121 reviews)
- UPMC ProviderMatch (Dr. Christine Agnello): 4.9/5 (662 ratings, 212 reviews)
- UPMC ProviderMatch (Dr. Anne-Marie Liszka): 4.9/5 (277 ratings, 61 reviews)
- UPMC ProviderMatch (Dr. Erin E. Shaffer): 4.8/5 (271 ratings, 72 reviews)
- UPMC ProviderMatch (Dr. Christie J. Ray): 4.9/5 (283 ratings, 84 reviews)
What patients say
Patients praise
- many individual family medicine providers are highly rated for being attentive, compassionate, and knowledgeable
- patients appreciate doctors who take time to listen and thoroughly explain health concerns
- strong patient loyalty and long-term relationships with specific primary care physicians in the UPMC network
Common complaints
- reports of dismissive or rushed communication from some providers
- difficulties with administrative tasks such as medication refills, scheduling, and phone communication
- patient concerns regarding continuity of care and abrupt changes in treatment plans
- complaints about specific clinic staff interactions and office management policies
In patients' words
"Dr Neer is a great doctor-- listens to your issues , analyses, and discusses solutions. Very professional and knowledgeable."
— UPMC ProviderMatch (Dr. Gary L. Neer)"I wish the scale went higher than 5 because Dr. Morrow is a 10!! He has never rushed me through an appointment or made me feel like I was wasting his time."
— UPMC ProviderMatch (Dr. Herbert John Morrow III)"Staff is very rude. Impossible to get medication re-fills promptly and/correctly. Long on hold waits which then times out and disconnects you."
— LocalityBiz (UPMC Hamot Primary Care Network)"This provider and clinic does not value your time or health. Further, the scheduler will yell at you when they cancel you at the last minute..."
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