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Addiction Recovery Services | Safe Harbor in Erie, Pa. - UPMC logo

Addiction Recovery Services | Safe Harbor in Erie, Pa. - UPMC

Addiction TreatmentErie, PA

★★★★☆4.4/50 reviews across 1 platforms

Ratings by platform

  • findrehabcenters.org (Safe Harbor Behavioral Health of UPMC - Erie, PA): 24 reviews (star rating not shown in snippet) (24 reviews)
  • addictionresource.com (UPMC Western Behavioral Health at Safe Harbor – Addiction Resource): 8.8 / 10 (Addiction Resource Score) (Not specified in snippet)
  • Yelp (SAFE HARBOR BEHAVIORAL HEALTH - Erie): Rating not shown in snippet; snippet references reviews (2 reviews)

What patients say

Patients praise

  • Some staff described as nice (at least on first floor, per Yelp snippet).

Common complaints

  • Reported appointment delays (e.g., months to get seen) and scheduling/refill issues
  • Dissatisfaction with medication management (including not prescribing certain medications / managing withdrawals; refills delayed)
  • Concerns about access and responsiveness (no phone call backs, no one answers messages)
  • Complaints about crisis services not acting as expected

In patients' words

""Won't allow me to continue my medication" and "2 months for appointment" and "Just probably the worst treatment place ever.""

findrehabcenters.org review excerpt

""Crisis services are quite literally a joke..." and describes repeated calls and lack of action by crisis/police."

localitybiz.com crisis center review excerpt

""They didn't even let me see a psychiatrist..." and "I hate that place" with complaints about not prescribing and refill timing."

findrehabcenters.org review excerpt

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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