The Ayer Neuroscience Institute - Hartford HealthCare Medical Group
Neurosurgery • Enfield, CT
Ratings by platform
- Birdeye: 1.3/5 stars (3 reviews (Birdeye))
- Yelp: 1.0/5 stars (3 reviews (Yelp))
What patients say
Patients praise
- High-quality care from specific providers
- Positive patient outcomes for specialized procedures (e.g., DBS)
- Professional and knowledgeable medical staff
- Clean office environment
Common complaints
- Difficulty reaching the office via phone
- Unresponsive administrative staff
- Scheduling issues and appointment rescheduling
- Alleged lack of follow-through on medical orders and pre-authorizations
In patients' words
"Administrative staff is not good here. When they say they will call me back, they rarely do. I call them back."
— Birdeye review"I've always had great experiences here with the doctors and the office is always very clean. The problem is the scheduling aspect of things."
— Yelp review"I was so lucky to find Dr. Dagostine – she’s so happy and willing to give her time to her patients. She encouraged me to get the DBS, which was the best thing in the world!"
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