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Southport Family Medicine

Internal Medicine • Elmira, NY

Ratings by platform

  • Healthgrades (AOMC-Family Medicine, Southport)"}},{rating:{citations:,confidence:: 1.0/5

What patients say

Patients praise

  • Caring and attentive medical staff (nurses and doctors)
  • Staff who listen and are eager to help find solutions
  • Professional and smooth handling of procedures
  • Highly satisfied patients praising specific providers for their care and detail-oriented approach

Common complaints

  • Difficulties with front desk/receptionist communication (making appointments without consent, unresponsiveness)
  • Concerns about staff not answering phones
  • Perceptions of providers being uncaring or dismissive
  • General frustrations with broader Arnot Health system services

In patients' words

"The staff is exceptional..very caring..really listens to what you say...and eager to help find a solutions to your issues...highly recommend this office"

— Loc8NearMe user review for Guthrie Southport

"I'm sure the other practitioners at this office are wonderful, but Dr. McHenry just doesn't seem to care. I feel like I've been lost in the shuffle of things many times..."

— Loc8NearMe user review for AMS Family Medicine Southport

How these reviews were compiled

Synthesized from public patient-review platforms as of Jul 11, 2026 — sources: [1][2][3][4][5][6][7][8].

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