Arnot Health: Premier Regional Healthcare in the Twin Tiers
Internal Medicine • Elmira, NY
Ratings by platform
- Rehab.com: 2.82/5 (325 reviews)
- MedicalRecords.com: 3.4/5 (145 reviews)
- Birdeye: 2.3/5 (12 reviews)
- ObesityHelp.com: 4.56/5 (49 reviews)
- US News & World Report: 3/5 (N/A (Patient Experience Score))
What patients say
Patients praise
- dedicated and professional clinical staff, including nurses and specific specialists
- positive experiences in specific departments like labor and maternity, or for elective procedures like surgery
- many patients report feeling well-cared for, safe, and heard by their care team
- some patients praise the skill and expertise of specific physicians
Common complaints
- long wait times and poor accessibility, particularly in the emergency room and call centers
- complaints regarding staff bedside manner, professionalism, and responsiveness to patient concerns
- reports of billing and insurance-related issues, including concerns over unnecessary charges
- negative experiences with communication, such as difficulty reaching departments for refills or follow-ups
- instances of perceived inadequate medical care or follow-up by providers
In patients' words
"From the moment he was admitted at AOMC until the moment he was discharged, his care was impeccable. Dr. Newman, Dr. Valvano and his staff, the nurses, aides and even housekeeping staff on 4D were extremely caring, attentive, informative and professional."
— MedicalRecords.com"Don't EVER take your kids here. They will not answer their phones for anything. They had put my son on serious medications but refuse to answer or call back for more refills for my son. Completely disgusted."
— Birdeye"The nurses were phenomenal. I went for abdominal pain. After waiting for hours... I never saw this doctor. She never examined me. She went me home immediately after entering the room."
— Rehab.comMore clinics in Elmira
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