Family Medicine & Primary Care Providers | Elko, NV
Family Medicine • Elko, NV
Ratings by platform
- WebMD (Dr. Terry Nevins): 4.5/5 (24 ratings (2 reviews))
- Healthgrades (Dr. Christine Potterjones): 4.3/5 (13 reviews)
- WebMD (Dr. Karen Wright): 4.5/5 (12 ratings)
- Healthgrades (Dr. Christopher Williams): 4.7/5 (3 reviews)
- Healthgrades (Dr. Brent Black): 3.9/5 (8 reviews)
- Healthgrades (Dr. Erich Mattern): (rating value not shown in snippet) ((review-count/rating not fully captured))
What patients say
Patients praise
- Shorter/moderate wait times and timely appointment access
- Doctors listening to concerns and explaining conditions
- Friendly or courteous staff
- Thorough exams and time spent with patients
- Helpful follow-up and care focused on finding causes (e.g., ordering tests / recommending specialists)
Common complaints
- Rude/unprofessional staff or front desk behavior
- Difficulty scheduling appointments / runaround
- Rushed visits and lack of listening
- Not answering questions or not explaining conditions well
- Poor trust in provider decisions / perceived lack of respect
- Long wait times
In patients' words
"“New patient to Dr. Nevins, but so far he and his staff have been awesome. Have not had to wait months to see him and minimal wait time in office for appointment.”"
— WebMD review excerpt for Dr. Terry Nevins (Elko, NV)"“Dr Nevins doesn’t care about his patients… Hangs up on you and doesn’t get you scheduled for appointments… Worst experience ever.”"
— WebMD review excerpt for Dr. Terry Nevins (Elko, NV)"“She’s wonderful and listens to all of your concerns!”"
— Healthgrades review excerpt for Dr. Christine Potterjones (Elko, NV)"“Horrible doctor” / complaints including “Appointment was rushed” and “Didn’t listen or answer questions.”"
— Healthgrades review excerpt for Dr. Brent Black (Elko, NV)"“The front desk ladies are rude… The doctor had no respect for me as a woman… Don’t go to this doctor if you want any kind of adequate healthcare.”"
— Healthgrades review excerpt for Dr. Erich Mattern (Elko, NV)More clinics in Elko
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