Norton Neuroscience Institute
Neurology • Elizabethtown, KY
What patients say
Patients praise
- Patients frequently praise the medical expertise and professionalism of specific providers like Dr. Harpring, Dr. Shields, and Elizabeth Venegas, APRN
- Many patients report feeling listened to, valued, and well-informed about their treatment plans and conditions
- Staff members are often described as friendly, helpful, and efficient in administrative interactions
- High ratings for individual providers on the Norton Healthcare provider match platform
Common complaints
- Dissatisfaction with billing and customer service responsiveness
- Concerns regarding telehealth system reliability and appointments being marked as no-show incorrectly
- Occasional reports of poor bedside manner or communication issues with specific providers
- Broader organizational complaints about Norton Healthcare including billing transparency and unresolved issues
In patients' words
"This was the first time that I have ever had a physician listened to my concerns, addressed the issues with my back and made me feel like there is hope for my situation. It was well worth the drive from Elizabethtown..."
— Patient review for Elizabeth D. Venegas, APRN on Norton Healthcare platformMore clinics in Elizabethtown
Courtney Bowling, APRN
Patients praise: Compassionate care · Thoughtful guidance.
Norton Children's Neuroscience Institute
Patients praise: High quality of care · Doctors and staff described as nice, patient, and knowledgeable.
Francine Danielle Pulliam, APRN
Patients praise: Kind and caring demeanor · Helpful and friendly interactions.
Vascular Surgery in Elizabethtown, KY - ProviderMatch
Patients praise: Professionalism and expertise · effective medical outcomes for complex conditions.
Norton Orthopedic Institute
Patients praise: High patient satisfaction with specific providers (Dr. Kremser, Dr. Givens, etc.) · Professional, friendly, and attentive staff.
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