Mountain Family Medicine
General Practice • Elizabethton, TN
Ratings by platform
- Birdeye: 3.1 out of 5 stars (25 reviews)
- Vitals (specific to Dr. Daniel Paul): 3.8 out of 5 stars (6 reviews)
What patients say
Patients praise
- Some patients have noted individual staff members (e.g., Bobby) are good to deal with
Common complaints
- Difficulty communicating via phone and unreturned calls
- Long wait times for appointments and while at the office
- Unprofessional office management and staff interactions
- Concerns regarding patient privacy and HIPAA compliance
- Issues with medication refills and scheduling notifications
- Instances of reported misdiagnosis
In patients' words
"Possibly the worst Dr office I've ever been to. Communication is non existent. I've had to call over and over again just to get someone on the phone. Phone calls go unreturned."
— LocalityBiz review"While sitting for appointments the nurses will come in and discuss other patients with the Dr I'm seeing in front of me. This has to violate HIPPA laws."
— LocalityBiz review"Doctor didn't care that the medicine he prescribed made me feel even worse. Pretty much just told me "oh well" when I called to tell him that."
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