Riverside Pediatrics – SOFHA | State of Franklin Healthcare ...
Pediatrics • Elizabethton, TN
Ratings by platform
- Birdeye: 4.8/5 (170 reviews)
- WebMD Care: 5/5 (2 reviews)
- Vitals: 3.3/5 (7 ratings (with 4 written reviews))
What patients say
Patients praise
- Caring, friendly, and professional staff
- Thorough medical care and attentive physicians
- Welcoming, clean, and family-friendly environment
- Positive interactions with pediatricians who listen to concerns
Common complaints
- Occasional difficulties with appointment scheduling
- Concerns regarding unresponsive phone lines
- Some complaints about individual physician bedside manner
- Occasional issues with billing or administrative processes within the larger healthcare network
In patients' words
"Riverside Pediatrics has a wonderful staff! They always take great care of my daughter and do everything they can to make her feel comfortable."
— Leah Higginbotham, D.O. patient review"She listens and communicates well with our concerns. She is very knowledgeable and informative. She gives great advice and tips. I practically feel like family at riverside pediatrics."
— Leah Higginbotham, D.O. patient review"Other considerations include occasional difficulties with appointment scheduling or prescription issues, which some customers find frustrating despite overall satisfaction."
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